Customer Reviews
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Here at Brent Allen Automotive, we strive to give each of our customers a great experience. If you have experienced any of our services, we’d love to hear from you. Click the icon(s) to leave us a review on Google, Facebook, and/or Yelp!
★★★★★
★★★★★
★★★★★
Major work performed addressed power steering and brake fluid leaks and replaced radiator as well fixed broken door handles truck was in shop for few days returned vehicle week later to replace a bad thermostat on new water pump and fix steering alignment, overall experience was good vehicle performs like a new truck. Great job for everyone involved.
I am from out of town going to school at USU so I didn’t know any good shops to use. I gave these guys a shot and they did very well. I usually do everything on my truck by myself so I know what needs to be fixed and what doesn’t. They checked my whole truck for free and everything I knew needed to be fixed they mentioned. They didn’t try to tell me that I needed anything I didn’t. These days I don’t feel very good about paying people to work on my stuff, but I left this shop happy and I feel like it was well worth the money I paid.
Honestly, I think that Brent Allen Automotive; is the best service in the Cache valley. They are honest, thorough, professional, knowledgeable, excellent, friendly, and of great value. We fixed my wife’s car; and they know that I want her to have the best parts, and the job is done right. She is worth more to me than shaving a few cents here and there. Hoping the repairs do the job keeping her safe. I trust my wife and family in our car repaired by BRENT ALLEN AUTOMOTIVE.
Great friendly service. Really helped us out when we were in a bind! Both our vehicles broke down the day we were moving across the country and they got them both finished and on the road in only one day!
Great service and friendly.
Brent does a fantastic job here. My father worked for Brent for a long time and told me that they do things right, which is true. They are honest, and you can trust them—Which are the biggest things when it comes to going to a mechanic because it is a profession that has been marred by shops trying to cheat customers. I would definitely trust Brent and the crew to take care of my car and have for many years.
I took a car to Brent Allen for a pre-purchase checkup. He had it done in an hour and sent me detailed photos of everything. Then Troy called and talked me through all the concerns he had (which were minimal). It helped me feel confident in making this purchase. $80 for the peace of mind I needed.
I have taken my classic motorhome to Brent Allen for many years. I have an annual inspection and prioritize the necessary repairs. I most appreciate the team at Brent Allen for their honesty and efficiency at getting things done. Although Brent has recently retired, the business maintains the trust and friendly service that Brent aspired to create. The team is always trying to save me money, and I can be sure repairs are done right. I will continue to rely on Brent Allen for my automotive needs.
Brent was professional, punctual, and more than willing to make it affordable. My car is running amazing and I couldn’t be more grateful! Choose Brent Automotive.
I know next to nothing about cars. They met me on my level. Troy explained things so I could understand 100% and went the extra mile by calling my warranty and getting things going in the right direction.
Brent Allen’s team went beyond my expectations. I came in with a suspected oil leak that three other shops couldn’t find. Brent Allen was my 4th shop. They did a manual inspection as they should, then steam cleaned, put in fluorescent dye, drove it around and put it on the rack 3 times trying to find the leak. No leak so far. They charged me the minimum for diagnosis time and no more. They also want me to bring it back in a few days to put it on the rack again, just to make sure. As a female, I always feel I am being ripped off at auto repair places. I felt they were fair and honest. I will be spreading the news about their wonderful customer service!! Thank you, Brent Allen and Team!
These guys were very helpful with an oil change. Plus they gave me a super intensive inspection with it. I trust these guys WAY more than jiffy lube, etc.
They are awesome and truly honest shop. They go above and beyond to help you.
They are extremely straightforward, kind, honest, and capable. They were able to figure out what the last place I went to for my car did wrong and fix the problem. They even made the cost cheaper than it should have been instead of making it more expensive like many places do. I’m very pleased with Brent Allen Automotive. I will continue to go there for all my car needs.
Honest and hard workers, comfortable waiting are, and they provide rides or a rental car if you need to leave while they service your vehicle. Great place!
These were the ONLY guys that could see me early on a Friday morning. I was strongly advised to have my car inspected before having the thermostat I bought put in. I’m glad I listened. It needed the fans replaced instead. They saved me a lot of time and money and had great customer service with a comfortable waiting room.
I called to schedule an emissions test and they told me I could come in right away. When I got in Jonny was super friendly and showed me to their waiting area (they have free soda!!) After about 15 minutes Jonny told me they were done. He then told me I could pay to register there and that I wouldn’t have to go down to the county office!! Best experience ever!!
They were so great to change my truck’s engine in a short time frame. Everyone was so friendly and helpful. I love that they took me back to see everything they were working on in regards to my truck. Very honest and trustworthy!
Brent Allen is my favorite mechanic shop in Cache Valley. I love coming to them because I can trust their honesty and integrity. They are always very clear in describing what issues they found and how they can be repaired. They are very up front about all costs. They’re also fantastically friendly. I’ll be going to Brent Allen Automotive for a long time. They are always the first place I recommend when someone asks for a mechanic I trust.
Brent Allen Automotive can be a little more expensive than others, but they do very good work. I’ve never had a problem with them or their work. They always take time to explain why they are doing things and never pressure me to have work done if I don’t want it done. Plus their website is awesome!
Brent Allen Automotive ROCKS!
They know what they’re doing when it comes to auto repair and diagnosis. Helped me save a ton of money by finding a small issue with my car that was causing other issues. Highly recommended!
The people at Brent Allen are awesome! Not only are they honest, fair, and dependable, they are all so knowledgeable, friendly, and they take the time to explain things. HIGHLY recommend them!
Good service, great people. They made one little mistake on my first trip there, but they did what they could to win my loyalty. I will be going back in the future.
I had a problem with a belt making a lot of noise on my car. They quickly diagnosed the problem and repaired with minimal financial damage. They were very friendly through the whole process.
You did a great job and I will recommend you to everyone I know!
We we pleased as punch, not only did Brent Allen’s come and tow our car that had broke down, but they went out of their way to get it fixed and keep us apprised as to repairs and cost. Our SUV is now back on the road and running well. Thank you again.
Best mechanics anywhere!! I refer everybody here and I will never trust another mechanic around the Cache Valley area. Brent Allen & his team are the best!!
I trust Jason and the other mechanics at Brent Allen Automotive completely. They do great work and they’re always quick to take care of me!
If you need automotive work done, this is the place to bring your car. I highly recommend them as they do a fantastic job.
EXCELLENT service!!!!
Very thorough job, and competitive prices.
Love them! They explain everything and give you options, which is great because I don’t know much about cars. They do great work, and get it done fast! I recommend them to ask my friends!
Brent Allen Automotive is amazing! They are all very nice, knowledgeable, and personable. They are the only place in town I really trust with my car. They are an honest bunch of people. We really appreciated the honesty with us in pricing, what was wrong with the vehicle, and what would be done on our car. We will DEFINITELY be going to them with all our auto needs in the future. 5 stars, 2 thumbs up, I would suggest them 13/10 times (thats 10 out of 10 times someone asks about auto places in town, and thrice unsolicited).
I was so impressed with everything. The problem with the car was repaired, the price was very close to what I was told it would be. The car was inspected front to back, that has never been done any place else, found things that need attention. I will go back to these guys to have the work done. Fair, very accommodating, even loaned me a car to do other things while the work was being done. Good quality work, very professional. Not many places will vacuum, and clean your windows inside and out. The work was done we wanted/needed, no “but you need this.” We will be back. Thank you BA Auto!
Came here to get my emissions/registration done. It was very convenient to be able to do both in one place. I also had my breaks repaired. They were very friendly and professional! I’ll be back for sure.
The staff is so friendly! They listen and don’t talk to me like a “woman”. I met a wonderful lady during one of my appointments that said she had been going there for 40 years and would never go anywhere else. Now I know why! I don’t have a husband, but I have something better, a reliable mechanic shop!
While out of town on vacation, we had trouble with our truck. Brent’s came highly recommended from a friend so we called them and explained our situation. The individual that I spoke with stated they were busy and the individuals that would do the diagnosis was gone to lunch, he said that under our circumstances they would get my truck right in diagnose it and do a repair that same day if they could get any parts that might be needed. When I arrived, I was greeted and as promised, their shop staff dropped what they were doing to help us get back on the road. My truck was diagnosed in little time and a repair made. When I told them I sure appreciated their service and getting us in, the individual at the desk said he had been in similar circumstances, (100 degree weather kids in the car and broke down out of town on vacation) and he said he wished he had help and understood what it was like; that is why they made it a priority. I am forever grateful for their help and highly recommend them to anyone!!!!
I’ve been going to Brent Allen’s for years. I trust them and have been impressed with their honesty, quality parts, and labor and customer service. I highly recommend them.
I have been going here for 20 years. I am a single mother of twin 17-year-old girls. Between the two of them, they are already on their 4th car! Jason, Troy and the entire staff have taken such good care of us. Making sure that I am making the best investments in each vehicle. Never over investing in a car not worth it and even going the extra mile and tracking down warranty’s in aftermarket parts, putting in their time to save me some money. They take amazing care of my truck and make sure I don’t run her into the ground. Always let me weigh out my options with pricing. Never try to take advantage of my naivety or force the up-sale. I’ve made the mistake of going to other mechanics a time or two and was met with huge bills and major issues that I immediately had to bring back to them to fix. They don’t come anymore honest, genuine, and invested in their customers. It’s a rare find!
Brent Allen Automotive is the best, most professional, and efficient automotive repair shop that we have ever worked with on our vehicles. They are honest and worked with us on our last repair very well and we are very satisfied with how we were treated and how quickly the repair was completed. Thank you Brent Allen staff!!
Honest and good communication.
FANTASTIC. 10/10 would recommend to my family and friends. They are completely transparent about the issues they find and how they will fix them. I have been going to Brent Allen automotive for years – for a lot more than just oil changes. Over the years I’ve had work done on my transmission, brakes, exhaust system, and also routine maintenance and inspections. They are friendly and take the time to talk to you about your car’s problems as well as give you a detailed write up on the receipt. One time they even sent someone to pick me up while my car was being worked on. Look no further – these guys are good.
Excellent customer service. They are honest and thorough.
These guys are the bomb when it comes to oil changes. My engine has never run better. I know I’m always getting the best service possible in my car whenever I come into the shop. These guys can do it all! I wouldn’t trust anyone else in Logan to service my vehicle.
My first time at Brent Allen was great! Troy was professional, knowledgeable, very helpful, and personable. They did everything I asked and I was impressed by the inspection report on my vehicle. Thank you!
Best automotive place in the valley if not the state!
Most consistent for workmanship and dependability. You don’t even have to leave your couch at home, they send an e mail showing via pictures exactly what the problem is and what needs to be done. Some places offer you a screaming deal on one thing or another but then out of the blue prices go sky high. Something to be said about consistency. They’re consistently friendly as well.
Brent and company have done an incredible job keeping my car running at an optimum level. They are not always the cheapest in town, but you get what you pay for and that makes a difference to me. They are great to come get my car and return it when I need them to. They do great work and I can’t imagine taking my car anywhere else.
Been going to Brent Allen’s for years. I don’t go anywhere else because they are the “BEST”!!! I recommend them to any and all!!
The work was done with professional quality. The cost was reasonable. Best of all, they fixed the problem’s the first time. Even finding out that there were some things that I thought needed repair, that actually were fine. This saved us valuable funds.
What an excellent auto shop. I come here with all my needs! Thank you!
Excellent service. I started taking all of my vehicles here. I have no trust issues with them and they are always honest. I recommend everyone to you guys!
Great service and knowledgeable.
Trust you guys -both in the work you do and the price you charge me.
I had to take in my water pump and they repaired it for me free of charge. The people are very friendly as well.
Very friendly and always explains in detail the issues with my vehicles. I trust them completely.
I trust the staff at Brent Allen Automotive to handle any of my car’s needs. They’re probably my favorite auto repair shop in Logan!
Great customer service and very knowledgeable employees. My car runs great now. Give them a try, you will not be disappointed.
We’d recommend Brent Allen Automotive for all your auto repair needs. They are friendly and easy to work with.
Very fast service and good prices. The guys are very honest about evaluating what the vehicle needs and not try to sell you on other things you don’t need.
Brent Allen Automotive is your go-to for your car needs. In under an hour I had my oil changed along with a complete inspection. To top it all off they even vacuumed my car and washed my windows. Go here for the best value!
They washed my car for free when I brought it in for an oil change.
They were awesome!! I was having an issue with my brakes and they were able to easily explain to me what was going on and what needed to be done to fix it. Worked with me on what I could afford and were incredibly understanding of that, didn’t pressure me to do something I couldn’t afford. 10/10 would recommend and will come back again.
The car is running much better now. The final bill was quite a bit lower than the first estimate. Their shuttle driver was obviously a very careful driver, picking me up out in the boondocks where I live to bring me to get the car when it was ready. As always, 5 stars out of five.
They are honest and fast!
The best and most honest service in the valley. These guys are top-notch and the only mechanics I use. Use these guys, you will not regret it!
Got an emissions test. They were quick and efficient.
Always appreciate Brent and Troy, feel like they are looking out for me, and giving it to me straight not trying to gouge me.
This is where my vehicles are serviced and their service standard is excellent.
These guys are awesome. They listen well to what I said. And that means a lot. They knew exactly what I needed. They didn’t try to upsell me cause they knew I knew the little work that needed to be done. And I appreciate that. I’ll be using them for some upgrades soon. Thank all of you very much. 10 stars
These guys are the best! Was having issues with my AC and when I took it to them to fix, it was acting normal so instead of just wasting my money, they called to make sure I still wanted the AC tested. Very considerate and professional.
Have taken my vehicle in several times to have it worked on by the team at BA Auto. Every appointment has been awesome, these guys give you the best auto service in all of Cache Valley and I wouldn’t go anywhere else. Troy and Brett up front by the service desk give you detailed and easy to understand explanation of problems and possible solutions. Most recently took my vehicle in for headlight restoration and the results speak for themselves.
I got an inspection and tire pressure check and fixed for free and then got a brake fluid change. The price for the fluid change seemed like at higher-end, I had a quote from another place slightly lower, but overall I was so pleased by their service that I didn’t mind paying a bit more but working with them. Very friendly and professional. I don’t know much about cars, but I felt very comfortable about their assessment of my car and recommendation. Thanks to you all at Brent Allen Auto.
Super nice guys! They did an awesome job on my car! I’m really happy with how everything turned out. And super quick.
I was so impressed with everything. I the problem with the car was repaired, the price was very close to what I was told it would be. The car was inspected front to back, that has never been done any place else, found things that need attention. I will go back to these guys to have the work done. Fair, very accommodating, even loaned me a car to do other things while the work was being done. Good quality work, very professional. Thank you BA Auto!
I absolutely love every visit, they’re quick and honest. Will always recommend to anyone thanks guys
Great people! I’ve been going there for 4 years now and have always felt like I’ve been dealt with honestly and fairly.
Exceptional customer service and very professional care for our vehicle. Work needed is always completed to a very high standard.
They were awesome! I was only in there for about 10 minutes while they did my emissions test. Very professional and a good price as well. I will definitely be going back and would recommend them!
I only use Brent Allen for both my and my wife’s vehicles. Each time they service one of our vehicles, they take great care to keep me informed of their diagnoses and service suggestions before completing the work. More importantly, they haven’t once pressured me to consider service that I wouldn’t have considered immediately necessary myself. (And I tend to run each service suggestion by my father, a mechanic of 50+ years, before having a mechanic perform anything on my vehicle.) I would certainly recommend their services.
Always let me know what they were doing. I haven’t experienced sticker shock. The people are straight forward and so far my car and truck operate well. I am trying out my third vehicle now. I left my former mechanic due to severe sticker shock and loss of confidence in work.
Great customer service and a place you can trust. Found a coupon on their website and was able to get a discount! Great place and thanks for the free inspection.
Fantastic mechanics! The employees are friendly, fair, and fast! I know when we have a problem that we’ll be given prompt and thorough service with honest pricing.
Very knowledgeable and helpful to get the job done right! Willing to give rides to and from their shop. Very thorough in their inspections to figure out what the issues are.
These guys are the best. I’ve never had a problem with any of the work that they have done. This is a place that I can trust.
We’ve been going to Brent Allen’s for years and they have always taken excellent care of our vehicles and us. They have been completely honest and upfront with any issues that arise, and patient and informative when answering our questions. We highly recommend them if you’re looking for quality repair work from an excellent and honest shop!
If you want top quality work on your car or truck, Brent Allen is the place to go! For five years they have been taking care of our family’s four cars. Their prices aren’t the cheapest in town, but you get what you pay for!!!
Always friendly, always trying to keep the cost down. Always willing to help. Quality work, no BS. Competitive prices. Good business ethics.
Excellent customer service, and reasonable repair prices. Good mechanics too. They offer shuttle rides to people who need it.
Quality work, great service. Always give me a reasonable cost estimate when informing me of needed repairs.
Best mechanic I’ve ever been to! Very personable, knowledgeable, and honest: excellent customer service. Every aspect of the car issues and charges was discussed thoroughly, without having to prod them. They even gave me and the kids a ride home while they were working on our jeep. I highly recommend these guys.
We always call Brent Allen Automotive first! They treat their customers like family and are completely honest. We appreciate their expertise very much, and never fail to be pleased with their service. It is such a safe feeling to know that we can call on them, expect, and receive conscientious work on our cars. Integrity is their value and motto!
We have used Brent Allen Automotive for many, many years and have ALWAYS found them to be honest, accommodating, and accurate in their diagnosis and repairs. They are prompt with their service and very fair with their pricing. We never worry about our cars if Brent Allen and his associates tell us we are “good to go!”
Easily the best oil change service I’ve ever received! I’ve never had a place vacuum my car and clean the windows as part of the service, the waiting room is exceptional, and the people are very friendly. After the oil change they offered advice on replacing our worn tires but never did it feel like they were pushing product, but rather making sure we were informed. Recently moved to the area and was hoping to find a solid auto shop to help maintain my car, these guys went above and beyond my expectations! Glad I found them!
Most important to me is the quality of the work performed. On that, I give Brent Allen 5 stars. In my experience, I have never needed to take my vehicle back to Brent Allen to have something re-done so I have no experience with their warranty work. The people at the front (Kevin and Jason) are always great and I believe honest. However, you will always pay for EVERYTHING (brake inspection, engine code check, pre-trip check, winterization check, etc… If they look at your vehicle in any way there will be a cost).
Brent has personally worked with me each time I’ve brought my vehicle in. He has been great to work with and in the past has taken time to call around town in search of the best deal for work/parts not available to him. I would recommend his garage to anyone.
First off let me state that nobody enjoys having automobile problems. But that being said, I appreciate the staff at Brent Allen for their honesty and willingness to work with their customers. They do their best at providing the best service at a competitive cost.
Brent Allen Automotive used the best parts and keeps my Subaru running nicely. I never have to worry about breakdowns.
We’ve always had a good experience there. Jason and Kevin uprfront are great to work with and if there are any problems they’ll get them taken care of.
They are friendly, honest, and knowledgeable. After they worked on my car, it runs better then it ever has. I would recommend them to anyone!
Very helpful, honest, and fair. Their shop is clean, and seams to be well organized. I will definitely go back.
Always honest and friendly.
We love Brent Allen Automotive! Great company with great people.
They did a great job on an engine repair for our Honda Accord. They did the repair in a timely manner and kept great communication with us.
I love working with the mechanics are Brent Allen Automotive. They really care about getting you out quickly and safely and I can always trust them to provide expert work.
These guys are great- they do a wonderful job and make you feel good about it. They always go the extra mile and get work done as fast as they can. Thanks!
Great auto repair shop! They treated me well and repaired my car perfectly. The service was quick and I didn’t feel like they were trying to take advantage of me at all.
BA Auto
Serving All of Cache Valley
We are located on Airport Road, just east of the airport in North Logan, Utah. We serve customers throughout Cache Valley, UT including North Logan, Logan, Hyde Park, Smithfield, Newton, Nibley, Lewiston, Mendon, Clarkston, Richmond, Providence, Millville, Hyrum, and the surrounding areas.
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