Customer Reviews

Good people to work with! Car runs better than ever!

Brent Allen Automotive was quick and efficient when inspecting my vehicle. All my questions were answered, and they were very detailed in their findings.

Everyone I talked to was super nice, straightforward, and helpful. They took the car for a short 5 min test drive with me so they could get a feel for the issue and called me after their diagnostics so I could approve the work they proposed. After everything was done, they let me drive my car to make sure everything was the way I needed it to be before paying. Would highly recommend their services to anyone!

Professional, kind and they keep you informed. When you drive home your car is clean and you know you have had the best auto service in Cache Valley!

I started going to Brent Allen Automotive about 1 year ago and I could not be happier with their service. They are very knowledgable and talented and they get my vehicles running great without any runaround (I’ve never had to take my vehicles in twice for the same problem). The prices are reasonable and they are considerate if the cost ends up being more than expected. The front desk is always good to talk to me about the problems and give good recommendations. I also like that they do a full diagnosis of the vehicle and prioritize was issues I should be concerned about. I would definitely recommend them to everyone.

Wow! I’m impressed. These guys first checked my car for pretty much anything wrong after I brought it in to look at the A/C. Certainly, they want my money and to do more work, but I was impressed that all was optional, and the A/C problem was fixed as well. They were professional, friendly, and not pushy at all. It’s my new favorite place to take my car. Fair prices, and fair treatment.

Very nice.

I really like this business. They are very professional and easy to work with. They keep you informed as the work progresses. I worked with Matt and he was very easy to work with.

Have had my vehicles fixed here many times. They are always professional in their service and always good with advice concerning my vehicle. I will continue to use them.

Great place to get your car repaired, everyone is professional, knowledgeable, and courteous. They do their best to stay in touch and let you know what is happening every step of the repair. Their service is second to none.

The best, hands down, in Utah.

Fair pricing straight shooters had older car bought it with some replacement parts, previous owner never installed. Most places are outright rude about people providing parts. These guys just gave disclaimer about cant warranty other peoples parts and then a fair price to install them.

They took care of my needs very quickly I was not kept waiting and I was in-and-out and very pleased prices were fair and the people were nice.

First time doing business here, but their price was competitive based on others I received, and they quickly fixed my issue. Troy was great to work with over the phone and in person.

They took care of my needs very quickly I was not kept waiting and I was in and out and very pleased prices were fair and the people were nice.

Really great people.

I did my State inspection tests here and they were very professional and quick! I’ve been coming to them for a while now and I’ll always recommend them to anyone in need of repairs!

Two thumbs up!!

They are very good at finding problems, and giving you options to fix them. They will deliver your car or pick you up. Very accommodating to your needs. Excellent service.

We had a somewhat unusual problem with our SUV and the Brent Allen folks took the time to research possible solutions and were very helpful. Their initial digital summary of the vehicles condition before they began was also very helpful and identified to items which needed attention of which we were unaware. The results were explained graphically and were very well done. Their attention to detail and quality of service was excellent.

Great customer service and value.

Great to work with. Tell you up front problems and the price. Love these guys!!!!

I’ve used Brent Allen Automotive since I moved to Utah and am very satisfied with any service I’ve received. They may be on the other side of Cache Valley, but are worth it!

Major work performed addressed power steering and brake fluid leaks and replaced radiator as well fixed broken door handles truck was in shop for few days returned vehicle week later to replace a bad thermostat on new water pump and fix steering alignment, overall experience was good vehicle performs like a new truck. Great job for everyone involved.

I am from out of town going to school at USU so I didn’t know any good shops to use. I gave these guys a shot and they did very well. I usually do everything on my truck by myself so I know what needs to be fixed and what doesn’t. They checked my whole truck for free and everything I knew needed to be fixed they mentioned. They didn’t try to tell me that I needed anything I didn’t. These days I don’t feel very good about paying people to work on my stuff, but I left this shop happy and I feel like it was well worth the money I paid.

Honestly, I think that Brent Allen Automotive; is the best service in the Cache valley. They are honest, thorough, professional, knowledgeable, excellent, friendly, and of great value. We fixed my wife’s car; and they know that I want her to have the best parts, and the job is done right. She is worth more to me than shaving a few cents here and there. Hoping the repairs do the job keeping her safe. I trust my wife and family in our car repaired by BRENT ALLEN AUTOMOTIVE.

Great friendly service. Really helped us out when we were in a bind! Both our vehicles broke down the day we were moving across the country and they got them both finished and on the road in only one day!

Great service and friendly.

Brent does a fantastic job here. My father worked for Brent for a long time and told me that they do things right, which is true. They are honest, and you can trust them—Which are the biggest things when it comes to going to a mechanic because it is a profession that has been marred by shops trying to cheat customers. I would definitely trust Brent and the crew to take care of my car and have for many years.

I took a car to Brent Allen for a pre-purchase checkup. He had it done in an hour and sent me detailed photos of everything. Then Troy called and talked me through all the concerns he had (which were minimal). It helped me feel confident in making this purchase. $80 for the peace of mind I needed.

I have taken my classic motorhome to Brent Allen for many years. I have an annual inspection and prioritize the necessary repairs. I most appreciate the team at Brent Allen for their honesty and efficiency at getting things done. Although Brent has recently retired, the business maintains the trust and friendly service that Brent aspired to create. The team is always trying to save me money, and I can be sure repairs are done right. I will continue to rely on Brent Allen for my automotive needs.

Brent was professional, punctual, and more than willing to make it affordable. My car is running amazing and I couldn’t be more grateful! Choose Brent Automotive.

I know next to nothing about cars. They met me on my level. Troy explained things so I could understand 100% and went the extra mile by calling my warranty and getting things going in the right direction.

Brent Allen’s team went beyond my expectations. I came in with a suspected oil leak that three other shops couldn’t find. Brent Allen was my 4th shop. They did a manual inspection as they should, then steam cleaned, put in fluorescent dye, drove it around and put it on the rack 3 times trying to find the leak. No leak so far. They charged me the minimum for diagnosis time and no more. They also want me to bring it back in a few days to put it on the rack again, just to make sure. As a female, I always feel I am being ripped off at auto repair places. I felt they were fair and honest. I will be spreading the news about their wonderful customer service!! Thank you, Brent Allen and Team!

These guys were very helpful with an oil change. Plus they gave me a super intensive inspection with it. I trust these guys WAY more than jiffy lube, etc.

They are awesome and truly honest shop. They go above and beyond to help you.

They are extremely straightforward, kind, honest, and capable. They were able to figure out what the last place I went to for my car did wrong and fix the problem. They even made the cost cheaper than it should have been instead of making it more expensive like many places do. I’m very pleased with Brent Allen Automotive. I will continue to go there for all my car needs.

Honest and hard workers, comfortable waiting are, and they provide rides or a rental car if you need to leave while they service your vehicle. Great place!

These were the ONLY guys that could see me early on a Friday morning. I was strongly advised to have my car inspected before having the thermostat I bought put in. I’m glad I listened. It needed the fans replaced instead. They saved me a lot of time and money and had great customer service with a comfortable waiting room.

I called to schedule an emissions test and they told me I could come in right away. When I got in Jonny was super friendly and showed me to their waiting area (they have free soda!!) After about 15 minutes Jonny told me they were done. He then told me I could pay to register there and that I wouldn’t have to go down to the county office!! Best experience ever!!

They were so great to change my truck’s engine in a short time frame. Everyone was so friendly and helpful. I love that they took me back to see everything they were working on in regards to my truck. Very honest and trustworthy!

Brent Allen is my favorite mechanic shop in Cache Valley. I love coming to them because I can trust their honesty and integrity. They are always very clear in describing what issues they found and how they can be repaired. They are very up front about all costs. They’re also fantastically friendly. I’ll be going to Brent Allen Automotive for a long time. They are always the first place I recommend when someone asks for a mechanic I trust.

Brent Allen Automotive can be a little more expensive than others, but they do very good work. I’ve never had a problem with them or their work. They always take time to explain why they are doing things and never pressure me to have work done if I don’t want it done. Plus their website is awesome!

Brent Allen Automotive ROCKS!

They know what they’re doing when it comes to auto repair and diagnosis. Helped me save a ton of money by finding a small issue with my car that was causing other issues. Highly recommended!

The people at Brent Allen are awesome! Not only are they honest, fair, and dependable, they are all so knowledgeable, friendly, and they take the time to explain things. HIGHLY recommend them!

Good service, great people. They made one little mistake on my first trip there, but they did what they could to win my loyalty. I will be going back in the future.

I had a problem with a belt making a lot of noise on my car. They quickly diagnosed the problem and repaired with minimal financial damage. They were very friendly through the whole process.

You did a great job and I will recommend you to everyone I know!

We we pleased as punch, not only did Brent Allen’s come and tow our car that had broke down, but they went out of their way to get it fixed and keep us apprised as to repairs and cost. Our SUV is now back on the road and running well. Thank you again.

Best mechanics anywhere!! I refer everybody here and I will never trust another mechanic around the Cache Valley area. Brent Allen & his team are the best!!

I trust Jason and the other mechanics at Brent Allen Automotive completely. They do great work and they’re always quick to take care of me!

If you need automotive work done, this is the place to bring your car. I highly recommend them as they do a fantastic job.

EXCELLENT service!!!!

Very thorough job, and competitive prices.

Love them! They explain everything and give you options, which is great because I don’t know much about cars. They do great work, and get it done fast! I recommend them to ask my friends!

Brent Allen Automotive is amazing! They are all very nice, knowledgeable, and personable. They are the only place in town I really trust with my car. They are an honest bunch of people. We really appreciated the honesty with us in pricing, what was wrong with the vehicle, and what would be done on our car. We will DEFINITELY be going to them with all our auto needs in the future. 5 stars, 2 thumbs up, I would suggest them 13/10 times (thats 10 out of 10 times someone asks about auto places in town, and thrice unsolicited).

I have a great experience every time I get my vehicle serviced here. They do a free 40 point digital inspection and send it to your phone so you can see the condition of your vehicle. They also clean your window’s and vacuum your vehicle with every oil change. I love coming here.

My grandson had electrical problems caused by a battery short. After the local fire department cut all the wiring, Jason and his crew put the car back in safe operational condition for a very fair price. Comforting to know my grandson has a great repair shop so far from Texas. Thank you very much.

I was traveling through Logan with four kids in the car when I lost power. It was a Friday afternoon so I was really nervous about how this was going to go. I called this place and they took pity on me and got me right in. All of the employees there are super nice and helpful. Their waiting room has free drinks, and arcade game, and a huge bowl of candy. My kids asked if we could stop there every time we drive through Logan. When I got the bill, it was a small fraction of what I thought I was in for. I could have been really screwed, but these guys saved the day. To be honest, if I am needing repairs on my vehicles, I may wait until I have trips planned through Logan—it was that good of service. Thank you, thank you, thank you!!!

Our car died a few blocks from their shop and they were very helpful in taking the car to the shop. Their diagnostics are amazing. Their estimates on the time to complete the work was accurate and helpful. Great place, great service.

Friendly, honest people working here. Helped us by inspecting a vehicle we were thinking of buying. Gave us plenty of information to make a decision on the vehicle we were considering.

Had the clutch replaced in my 2003 Z06 Corvette. Exceptional quality workmanship and customer service. Extremely satisfied. Fair prices and honest to work with. Great people and great work.

Great to work with, helpful and friendly. The part replacement was under warranty and they attended to it as soon as they could.

I love Brent Allen Automotive! They are always meticulous with their work and each diagnostic even has pictures of what’s going on with my vehicle and where. I love that they also tell me about the urgency of each possible repair. I know my car is in good hands and I trust the work they do because they are honest and open with me. I’m also grateful that they know me by my name and not my husband’s and they treat me with respect and kindness. Wouldn’t want to go anywhere else.

Great customer service helped me find out that I only didn’t need a break job but could also just take care of it if I wanted to by doing the break job to get rid of the screech of annoying brake dust I would highly recommend the they even show you what they are doing before hand also discounts for oil changes are good and I will be coming back for mine I still had 30% life on my oil change so its not needed now but when. I do I will go back.

These guys are total experts. They do very thorough diagnostic work and share lots of information about your car. They also recommend the best followup work to do and have the best team to get it done right. I buy a lot of used SUVs and have needed lots of work done. They’ve done my PPI’s, oil, tire changes, alignment, struts, engine diagnostics, and more. I’ve gone to them for my last 3 cars and always have good, honest results.

Wow! An actual honest auto shop! They easily could have charged me for a new water pump but found I had a bad radiator cap. They also performed a 40 point inspection and found issues I was already aware along with some new ones. There was no pressure to perform a repair they were just making sure I was aware. Great place! THANK YOU B.A. Auto.

As usual, service was thorough, reasonably priced and employees were very helpful and friendly. Brent Allen is my mechanic service!

They went above and beyond to make sure our AC system worked throughout our Excursion as the rear where the kids ride was our biggest concern. Job well done even though it took a personal extra effort from the manager to see it through. Many thanks.

Very friendly and professional. Love working with the people here!

The staff is so friendly! They listen and don’t talk to me like a “woman”. I met a wonderful lady during one of my appointments that said she had been going there for 40 years and would never go anywhere else. Now I know why! I don’t have a husband, but I have something better, a reliable mechanic shop!

The best shop I have been to. They were respectful and considerate of my time constraints. They even offered me a ride home when I dropped my truck off. Friendly, professional, kind, considerate people. 10 out of 10 would suggest.

Brent Allen Automotive is one of the best auto shops in the valley. They have an amazing alignment specialist. I trust them to do any work on my vehicles and they are reasonably priced. Definitely recommend for any service!

Troy and all the guys at Brent Allen. Took good care of the things I needed fixed on my car. I am so grateful they had a loaner car for me to use to get to and from work. Y’all are the best thanks for taking care of me and fixing my car!

I’m really picky when it comes to trusting businesses with my hard earned possessions, so I normally take it upon myself to do all of the work myself to ensure it’s done correctly. Occasionally I find myself lacking the tools or knowledge to perform certain tasks and thats where these guys come in handy. Very knowledgeable and friendly guys over here at Brent Allen Automotive. I highly recommend their services.

Honest and very reliable service.

I highly recommend Brent Allen Automotive. They are honest, fast and the communication is fantastic. They stand behind their work and the prices are great for all they offer.

They always do great work, and they are very trustworthy.

Brent Allen Auto has serviced several of my vehicles and they are always great to work with.

I was so impressed with everything. The problem with the car was repaired, the price was very close to what I was told it would be. The car was inspected front to back, that has never been done any place else, found things that need attention. I will go back to these guys to have the work done. Fair, very accommodating, even loaned me a car to do other things while the work was being done. Good quality work, very professional. Not many places will vacuum, and clean your windows inside and out. The work was done we wanted/needed, no “but you need this.” We will be back. Thank you BA Auto!

Came here to get my emissions/registration done. It was very convenient to be able to do both in one place. I also had my breaks repaired. They were very friendly and professional! I’ll be back for sure.

The staff is so friendly! They listen and don’t talk to me like a “woman”. I met a wonderful lady during one of my appointments that said she had been going there for 40 years and would never go anywhere else. Now I know why! I don’t have a husband, but I have something better, a reliable mechanic shop!

While out of town on vacation, we had trouble with our truck. Brent’s came highly recommended from a friend so we called them and explained our situation. The individual that I spoke with stated they were busy and the individuals that would do the diagnosis was gone to lunch, he said that under our circumstances they would get my truck right in diagnose it and do a repair that same day if they could get any parts that might be needed. When I arrived, I was greeted and as promised, their shop staff dropped what they were doing to help us get back on the road. My truck was diagnosed in little time and a repair made. When I told them I sure appreciated their service and getting us in, the individual at the desk said he had been in similar circumstances, (100 degree weather kids in the car and broke down out of town on vacation) and he said he wished he had help and understood what it was like; that is why they made it a priority. I am forever grateful for their help and highly recommend them to anyone!!!!

I’ve been going to Brent Allen’s for years. I trust them and have been impressed with their honesty, quality parts, and labor and customer service. I highly recommend them.

I have been going here for 20 years. I am a single mother of twin 17-year-old girls. Between the two of them, they are already on their 4th car! Jason, Troy and the entire staff have taken such good care of us. Making sure that I am making the best investments in each vehicle. Never over investing in a car not worth it and even going the extra mile and tracking down warranty’s in aftermarket parts, putting in their time to save me some money. They take amazing care of my truck and make sure I don’t run her into the ground. Always let me weigh out my options with pricing. Never try to take advantage of my naivety or force the up-sale. I’ve made the mistake of going to other mechanics a time or two and was met with huge bills and major issues that I immediately had to bring back to them to fix. They don’t come anymore honest, genuine, and invested in their customers. It’s a rare find!

Brent Allen Automotive is the best, most professional, and efficient automotive repair shop that we have ever worked with on our vehicles. They are honest and worked with us on our last repair very well and we are very satisfied with how we were treated and how quickly the repair was completed. Thank you Brent Allen staff!!

Honest and good communication.

FANTASTIC. 10/10 would recommend to my family and friends. They are completely transparent about the issues they find and how they will fix them. I have been going to Brent Allen automotive for years – for a lot more than just oil changes. Over the years I’ve had work done on my transmission, brakes, exhaust system, and also routine maintenance and inspections. They are friendly and take the time to talk to you about your car’s problems as well as give you a detailed write up on the receipt. One time they even sent someone to pick me up while my car was being worked on. Look no further – these guys are good.

Excellent customer service. They are honest and thorough.

These guys are the bomb when it comes to oil changes. My engine has never run better. I know I’m always getting the best service possible in my car whenever I come into the shop. These guys can do it all! I wouldn’t trust anyone else in Logan to service my vehicle.

My first time at Brent Allen was great! Troy was professional, knowledgeable, very helpful, and personable. They did everything I asked and I was impressed by the inspection report on my vehicle. Thank you!

Best automotive place in the valley if not the state!

Most consistent for workmanship and dependability. You don’t even have to leave your couch at home, they send an e mail showing via pictures exactly what the problem is and what needs to be done. Some places offer you a screaming deal on one thing or another but then out of the blue prices go sky high. Something to be said about consistency. They’re consistently friendly as well.

Brent and company have done an incredible job keeping my car running at an optimum level. They are not always the cheapest in town, but you get what you pay for and that makes a difference to me. They are great to come get my car and return it when I need them to. They do great work and I can’t imagine taking my car anywhere else.

Been going to Brent Allen’s for years. I don’t go anywhere else because they are the “BEST”!!! I recommend them to any and all!!

The work was done with professional quality. The cost was reasonable. Best of all, they fixed the problem’s the first time. Even finding out that there were some things that I thought needed repair, that actually were fine. This saved us valuable funds.

What an excellent auto shop. I come here with all my needs! Thank you!

Excellent service. I started taking all of my vehicles here. I have no trust issues with them and they are always honest. I recommend everyone to you guys!

Great service and knowledgeable.

Trust you guys -both in the work you do and the price you charge me.

I had to take in my water pump and they repaired it for me free of charge. The people are very friendly as well.

Very friendly and always explains in detail the issues with my vehicles. I trust them completely.

I trust the staff at Brent Allen Automotive to handle any of my car’s needs. They’re probably my favorite auto repair shop in Logan!

Great customer service and very knowledgeable employees. My car runs great now. Give them a try, you will not be disappointed.

We’d recommend Brent Allen Automotive for all your auto repair needs. They are friendly and easy to work with.

Very fast service and good prices. The guys are very honest about evaluating what the vehicle needs and not try to sell you on other things you don’t need.

Brent Allen Automotive is your go-to for your car needs. In under an hour I had my oil changed along with a complete inspection. To top it all off they even vacuumed my car and washed my windows. Go here for the best value!

They washed my car for free when I brought it in for an oil change.

They were awesome!! I was having an issue with my brakes and they were able to easily explain to me what was going on and what needed to be done to fix it. Worked with me on what I could afford and were incredibly understanding of that, didn’t pressure me to do something I couldn’t afford. 10/10 would recommend and will come back again.

The car is running much better now. The final bill was quite a bit lower than the first estimate. Their shuttle driver was obviously a very careful driver, picking me up out in the boondocks where I live to bring me to get the car when it was ready. As always, 5 stars out of five.

They are honest and fast!